Privacy Policy
Last updated: March 9, 2026
Note: Payment processing features described below are not yet active. PlasmaPoker currently operates as free-to-play only. Financial data collection and payment processor sharing will begin when Gold Coin purchases and Sweep Cash redemption launch.
1. Information We Collect
We collect the following types of information:
- Account Information: Username, email address, display name, and encrypted password.
- Gameplay Data: Hand histories, game actions, session duration, and statistical data.
- Financial Data: Transaction history, deposit and withdrawal records.
- Technical Data: IP address, device information, browser type, and operating system.
- Behavioral Data: Gameplay patterns used for anti-bot detection and platform security.
2. How We Use Your Information
Your information is used to:
- Operate and maintain your account
- Process transactions and manage virtual currency balances
- Provide gameplay services and hand history records
- Detect and prevent fraud, collusion, and bot activity
- Calculate rakeback tiers and leaderboard standings
- Communicate service updates and promotional offers
- Comply with legal obligations
3. Data Security
We implement industry-standard security measures including encrypted data transmission (TLS), hashed and salted passwords, JWT-based authentication, and secure database access controls. All financial transactions are processed through PCI-compliant payment processors.
4. Data Retention
Account information is retained for the duration of your active account. Hand histories and gameplay data are retained indefinitely for audit and security purposes. You may request deletion of your account by contacting support, subject to legal retention requirements.
5. Third-Party Sharing
We do not sell your personal information. We may share data with payment processors for transaction processing, law enforcement when legally required, and service providers who assist in operating our platform under strict data processing agreements.
6. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising trackers. Analytics are processed in aggregate to improve platform performance.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may request a copy of your data or ask us to restrict processing by contacting [email protected]. We will respond to all requests within 30 days.
8. Contact
For privacy-related inquiries, contact us at [email protected].